Teles Advantage


“A mind that is stretched by a new experience can never go back to its old dimensions.”
– Oliver Wendell Holmes, Jr.

The definition of experience is as varied as the imagination allows. It consists of what you know and what you encounter. Experience provides knowledge, skill, confidence and perspective. These qualities are reflected in the thoughts and actions of our leadership team and agent sales force.

The purchase of a home can be the largest investment one makes. The transfer of real property is complex, expensive, and has a litany of nuance that requires professional expertise. Teles provides an incomparable and experienced team of professionals to oversee your transaction from start to finish. Our executive leadership brings a unique and broad perspective to luxury real estate. Compared to most boutiques managed by real estate sales people, our backgrounds are diverse and provide expertise in technology, analytics, finance, and agent support.

Teles Properties offers extensive knowledge of our local real estate markets. We only hire seasoned, competent, productive, and ethical sales agents. We only operate in specific geographic markets and are a performance-based company. Excellence is the standard and collaboration is the culture. Every day we strive to learn, grow, and improve. We are committed to shattering the status quo in the practice of real estate brokerage.

“Research is to see what everybody else has seen, and to think what nobody else has thought.”
– Albert Szent-Gyorgyi

Information is the currency of today’s world. The timely delivery of vital information is what keeps you ahead of the market and our research efforts set us apart from every other real estate company. At Teles Properties, we find local micro-markets often behave differently than published macro-market trends in current media reports.

What is actually happening in your market is often different from what you think or feel. Do not mistake feelings for facts. If you are considering a purchase or sale, possessing the facts will help you make an informed decision.

Our industry-leading research team has access to proprietary intelligent analytics and state-of-the-art technology to provide you with the most pertinent and up-to-date information. We compile market assessments through continuous regional and local market analysis combined with the human overlay of experience. Teles Properties is geared to help our clients make an informed and intelligent decision about their most important asset, their home.


“Never start a conversation with a yawn.”
– Lee Clow

The essence of a great marketing campaign is a story. More specifically, a cohesive story that taps into an emotion, feeling or belief. We want to catch our future client’s attention in a way that awakens their curiosity and compels them to, “lean in” and find out more or, better yet, act.

Every home has a story to tell. Our job is to craft and shape each story to inspire the imagination of the varied potential buyers. We strive to make your home stand out in an extremely competitive marketplace. At Teles Properties, all of your marketing is conceived and developed from start to finish by true experts who focus exclusively on creating the right look and feel to promote your residence.

theStudio, our in-house marketing department, offers a wide array of design, digital, and communication services that take marketing and branding well beyond the status quo. From concept and design to implementation, every aspect of marketing your property is handled by a team of full-time professionals who provide Teles agents with complete advertising and marketing services.

Print, Online, Social and New Media are all used to create dynamic materials that attract buyers and get results. These services are creative, adaptable, and unique within the real estate industry. theStudio’s proprietary process streamlines these efforts, giving agents more time to spend with their clients. We know that world-class homes deserve first-class attention.

“Any sufficiently advanced technology is indistinguishable from magic. ”
– Arthur C. Clarke

Many firms claim their technology is impressive. The technology at Teles is in our very DNA – it’s unique, difficult to replicate, and one of a kind. Our platform was built from the ground-up by a team of top progressive agents, Wall Street executives, business operators, and self-proclaimed technology geeks, all in conjunction with our Technology Advisory Board.

Our robust technology platform consists of practical tools and feature-rich applications, combined with personalized support and thoughtful training. We use state-of-the-art tools to aid our research and marketing teams, as well as our agents. Teles does not desire latest technology to look “flashy,” we use it to expedite communication with our agents and clients.

While our team does consistently evaluate technologies at the leading edge, we are not interested in chasing the “next cool thing.” Instead, we focus on building the best technology platform for our agents and clients.

We have created a virtually paper-free work environment. This is better for the environment and more secure for the client. If you are selling your home, our experts use leading-edge technology to position it above the rest and sell quickly. Agents enjoy the benefits of a truly mobile workplace. They easily integrate their work flow into our platform and immediately recognize the rich capabilities, increased efficiency, and positive impact a paperless work flow has on clients and campaigns.

Selling Your Home

At Teles Properties, we believe strongly that a properly detailed and executed marketing and sales plan achieves the best results for you. The following series of specific actions describe what we do to evaluate, prepare, market, negotiate and sell your property for its optimum price.

Defining Success:

  • What are your objectives?
  • What are your expectations?
  • What is your motivation to sell?
  • What is your timeline to move?
  • What is most important to you?

Understanding The Market:

  • Market dynamics: macro v. micro
  • Market forces: supply and demand
  • Months supply inventory (MSI)
  • Days on market (DOM)
  • Price trends/ratios
  • Timing/seasonal considerations

Your Home (In the Market):

  • Outlining features and benefits
  • Determine key differentiators based on active inventory
  • Assessing competition
  • Buyer profile
  • Marketing positioning

Planning (Listing Preparations):

  • Documentation and contractual agreements
  • Complete any property improvements
  • Engage staging consultant
  • Engage photography and media professional
  • Define launch timeline

Planning (Marketing Preparations):

  • Property launch collateral (e.g. brochures/flyers)
  • Property website
  • Traditional/print advertising
  • Digital marketing plan
  • Internet/social media strategies
  • Direct mail/email marketing
  • Teles database/cross-marketing
  • Broker networking/caravan
  • International buyer strategy
  • Events and public relations

Representation and Marketing (Our Competitive Advantage):

  • Creating the perception of value
  • Introducing the property to the market
  • Executing the marketing plan
  • Attracting and qualifying potential buyers
  • Showing and selling the property
  • Monitoring interest
  • Communicating with you
  • Responding to changes in the market

Negotiations (Where Experience Counts):

  • Attracting the right offer
  • Qualifying and analyzing the merits of each offer
  • Strategically responding to offers
  • Quantifying the variables
  • Negotiating to optimize price and terms
  • Multiple offer procedure and back up offer strategies
  • Protecting your interests
  • Positioning you to win

Escrow (Executing the Contract):

  • Creating a timeline
  • Executing the contract
  • Complete disclosures
  • Inspections
  • Meet deadlines and contingency periods
  • Fulfill duties and responsibilities
  • Additional negotiations
  • Preparing to close
  • Introducing you to Teles Relocation Concierge

Closing (Completing the Transaction):

  • Transitioning you from this property
  • Final documentation
  • Closing and celebration

Working Together Again (Teles Properties is There for You):

  • Staying in touch and keeping you informed
  • Second Homes and Investment properties
  • Providing resources
  • Feedback, testimonials and referrals

Buying Your Home

At Teles Properties, we believe strongly that a properly detailed and executed plan achieves the best results for you. The following is an overview of the home buying process which we will guide you through, including what we do to find you your ideal home and complete a successful transaction.

Defining Success:

  • What are your objectives?
  • What is your motivation to buy?
  • What price range are you considering?
  • What is your timeline to move?
  • What are your ideal features and “non-negotiables”?
  • What are you looking for in a neighborhood?

Planning and Preparation:

  • Discuss objectives and home buying process
  • Select a lender and begin loan approval process
  • Obtain a loan approval letter
  • Sign exclusive buyer-broker agreement with your Realtor®
  • Research neighborhoods of interest with your Realtor®

Understanding the Market:

  • Analysis of active, pending, and sold transactions
  • Review contracts and timelines
  • Timing/seasonal considerations
  • Market forces: supply v. demand, macro v. micro
  • The numbers: trends and metrics

Finding Your Home:

  • Browse and review online listings with your Realtor®
  • Review how online websites work with your Realtor®
  • Daily updates from your Realtor®
  • Notification of new and off-market properties
  • Attend open houses and property tours with your Realtor®
  • Select your ideal location and home

Offers and Negotiation Strategies:

  • Learn about the purchase contract from your Realtor®
  • Multiple offer strategies (as needed)
  • Offer presentation and highlighting buyer strengths
  • Negotiate to optimize price and terms
  • Acceptance of offer/counter offers

Escrow Process:

  • Notify escrow of acceptance and send fully executed contract
  • Wire initial deposit to escrow per terms of agreement
  • Notify lender to begin loan process and order appraisal
  • Sign and return opening package of escrow instructions
  • Contact insurance agent regarding homeowner coverage
  • Provide escrow with vesting (title) information

Inspections and Disclosures:

  • Schedule all desired home inspections, including termite report
  • Review all disclosures and reports
  • Approve or negotiate repairs based on inspection reports
  • Review and approve all seller and state required disclosures
  • Review and approve preliminary title report
  • Meet deadlines and remove contractual contingencies
  • Schedule final walk-through prior to close of escrow


  • Review closing statement from escrow
  • Meet with escrow to sign loan documents
  • Arrange to wire down payment and closing costs
  • Introduction to Teles Relocation Concierge
  • Transfer utilities to new location
  • Closing, key delivery and celebration
  • Move in to the property/move-in checklist

Working Together Again:

  • Staying in touch and keeping you informed
  • Second homes and investment properties
  • Providing resources and introductions
  • Referrals, testimonials and reviews